GB/T 43290-2023
ActiveSpecification for common service of e-commerce reverse logistics
电子商务逆向物流通用服务规范
Application Summary AI generated
This standard specifies the general service requirements for handling returned goods in e-commerce, including processes for return initiation, inspection, restocking, and refunds. It is applied by online retailers, logistics providers, and third-party return service platforms to ensure consistency and efficiency in reverse logistics operations. The standard helps reduce disputes and improve customer satisfaction in China's e-commerce industry.
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