GB/T 19004-2011
AbolishedManaging for the sustained success of an organization — Quality management approach
追求组织的持续成功 质量管理方法
Catalogue
前言 → 引言 → 1 范围 → 2 规范性引用文件 → 3 术语和定义 → 4 组织持续成功的管理 → 5 战略和方针 → 6 资源管理 → 7 过程管理 → 8 监视、测量、分析和评审 → 9 改进、创新和学习 → 附录A (资料性附录) 自我评价工具 → 附录B (资料性附录) 质量管理原则 → 附录C (资料性附录) GB/T 19004-2011与GB/T 19001-2008之间的对照 → 参考文献 Foreword → Introduction → 1 Scope → 2 Normative References → 3 Terms and Definitions → 4 Management for sustained success of an organization → 5 Strategy and policy → 6 Resource management → 7 Process management → 8 Monitoring, measurement, analysis and review → 9 Improvement, innovation and learning → Annex A (informative) Self-assessment tool → Annex B (informative) Quality management principles → Annex C (informative) Comparison between GB/T 19004-2011 and GB/T 19001-2008 → Bibliography
Keywords
Application Summary AI generated
Managers of various organizations (including enterprises and non-profits) use this standard to establish and optimize quality management systems for long-term stable development. It helps organizations identify stakeholder needs, formulate strategies, manage resources and processes in a complex environment, thereby continuously improving performance and competitiveness.
各类组织（包括企业、非营利机构等）的管理者使用本标准，用于建立和优化质量管理体系，以实现长期稳定发展。本标准帮助组织在复杂环境中识别相关方需求、制定战略、管理资源和过程，从而持续提升绩效和竞争力。
AI Summary AI generated
GB/T 19004-2011 is a quality management system guideline standard aimed at helping organizations achieve sustained success. It emphasizes strategy and policy formulation, resource management, process management, monitoring, measurement, analysis, and improvement, innovation, and learning. Applicable to all types of organizations, it enhances overall performance through systematic management approaches to address environmental changes and stakeholder needs.
GB/T 19004-2011 是质量管理体系指南标准，旨在帮助组织实现持续成功。标准强调战略和方针的制定、资源管理、过程管理、监视测量分析以及改进创新学习。它适用于各类组织，通过系统化管理方法提升整体绩效，应对环境变化和利益相关方需求。