GB/T 41597-2022
ActiveQuality management—Guidance on service enhancement with support of culture and mechanism
质量管理 文化和机制支撑服务提升指南
Application Summary AI generated
This standard provides guidance for service organizations on enhancing service quality by leveraging organizational culture and operational mechanisms. It is applied across service industries such as hospitality, healthcare, logistics, and customer support, where systematic cultural and procedural improvements are needed to elevate service delivery. The standard serves as a framework for internal quality management audits and continuous improvement initiatives.
Related Standards
GB/T 2828.1-2012
Sampling procedures for inspection by attributes — Part 1: Sampling schemes indexed by acceptance quality limit (AQL) for lot-by-lot inspection
GB/T 19000-2008/ISO 9000:2005
Quality management systems - Fundamentals and vocabulary
GB/T 19004-2011
Managing for the sustained success of an organization — Quality management approach
GB/T 19011-2013
Guidelines for auditing management systems
GB/T 2828.1-2003
Sampling procedures for inspection by attributes--Part 1: Sampling schemes indexed by acceptance quality limit(AQL) for lot-by-lot inspection
GB/T 19022-2003
Measurement management systems--Requirements for measurement processes and measuring equipment
GB/T 6379.1-2004
Accuracy(trueness and precision)of measurement methods and results--Part 1:General principles and definitions
GB/T 6379.2-2004
Accuracy(trueness and precision)of measurement methods and results--Part 2:Basic method for the determination of repeatability and reproducibility of a standard measurement method
Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.