GB/T 38356-2019

Active

Quality management—Guideline for customer-oriented innovation cycle

质量管理 基于顾客需求引领的创新循环指南

Standard Type
GBT
ICS
03.120.10
CCS
A00
Status
Active
Issue Date
2019-12-31
Implementation
2020-07-01
Centralized Committee
国家标准委
Issuing Authority
国家市场监督管理总局、中国国家标准化管理委员会

Application Summary AI generated

This standard provides a framework for organizations to systematically integrate customer needs into their innovation processes, guiding the cycle from opportunity identification through development and market delivery. It is applied across various industries in China to enhance quality management systems, particularly in service sectors and manufacturing contexts where customer-driven product or service innovation is critical. The guideline supports companies in aligning their innovation activities with market demands to improve competitiveness and customer satisfaction.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.