GB/T 27308-2011
ActiveConformity assessment - Requirements for bodies providing audit and certification of IT service management systems
合格评定 信息技术服务管理体系认证机构要求
Application Summary AI generated
This standard specifies the requirements for certification bodies that audit and certify IT service management systems (ITSMS) against ISO/IEC 20000 or equivalent specifications. It is applied in the conformity assessment industry to ensure that certification bodies operate competently, consistently, and impartially when evaluating an organization's IT service management processes. The standard is used by accreditation bodies, certification bodies, and organizations seeking certified ITSMS to verify compliance with international best practices for IT service delivery and support.
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