GB/T 19010-2009
AbolishedQuality management - Customer satisfaction - Guidelines for codes of conduct for organizations
质量管理 顾客满意 组织行为规范指南
Application Summary AI generated
This standard provides guidelines for organizations to develop and implement codes of conduct that enhance customer satisfaction. It is applied across service industries and manufacturing sectors in China, helping companies establish transparent policies for handling complaints, service commitments, and ethical interactions with customers. The standard is particularly relevant for quality management systems and customer service audits.
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Accuracy(trueness and precision)of measurement methods and results--Part 1:General principles and definitions
GB/T 6379.2-2004
Accuracy(trueness and precision)of measurement methods and results--Part 2:Basic method for the determination of repeatability and reproducibility of a standard measurement method
Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.