GB/T 46862-2025
ActiveBasic requirements for service management of food delivery platform
外卖平台服务管理基本要求
Application Summary AI generated
This standard specifies the fundamental service management requirements for food delivery platforms, covering order processing, rider management, food safety, and customer complaint handling. It is applied by online food delivery platforms operating in China to ensure consistent service quality, transparency, and consumer protection. The standard serves as a benchmark for platform self-regulation and regulatory compliance in the domestic food delivery industry.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.