GB/T 38703-2020

Active

Requirements for international road transport services of freight forwarders

汽车货运代理服务质量要求

Standard Type
GBT
ICS
03.100.01
CCS
A01
Status
Active
Issue Date
2020-03-31
Implementation
2020-10-01
Centralized Committee
商务部
Issuing Authority
国家市场监督管理总局、中国国家标准化管理委员会

Application Summary AI generated

GB/T 38703-2020 specifies service quality requirements for freight forwarders involved in international road transport, covering documentation, cargo handling, customs clearance, and communication with clients. It is applied by logistics companies and freight agents operating cross-border trucking services, particularly for shipments entering or leaving China. The standard serves as a benchmark for evaluating and improving service reliability in international road freight operations.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.