GB/T 32169.4-2015
ActiveSpecification for operation of administrative service centre—Part 4: Requirements for counter service appraisal
政务服务中心运行规范 第4部分：窗口服务评价要求
Application Summary AI generated
This standard specifies the evaluation requirements for counter service quality in administrative service centers, including evaluation principles, content, methods, and result application. It is applied in Chinese government administrative service centers to assess and improve the performance of frontline service windows, ensuring standardized and citizen-oriented public service delivery.
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