GB/T 32169.3-2015

Active

Specification for operation of administrative service centre— Part 3: Requirements for counter services

政务服务中心运行规范 第3部分:窗口服务提供要求

Standard Type
GBT
ICS
01.040.03
CCS
A12
Status
Active
Issue Date
2015-10-12
Implementation
2016-05-01
Centralized Committee
国务院办公厅
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the requirements for service delivery at counters within Chinese administrative service centers, including service procedures, staff conduct, and handling of public inquiries. It is applied in government-operated service halls across China to ensure consistent, efficient, and standardized face-to-face interactions between citizens and public service personnel.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.