GB/T 31526-2015

Abolished

Evaluation and classification of service quality for electronic commerce platform

电子商务平台服务质量评价与等级划分

Standard Type
GBT
ICS
35.240.60
CCS
A10
Status
Abolished
Issue Date
2015-05-15
Implementation
2015-12-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the evaluation index system, evaluation methods, and classification criteria for the service quality of electronic commerce platforms. It is applied by third-party evaluation agencies or platform operators to assess and rank the overall service performance of B2B, B2C, or C2C e-commerce platforms in China. The standard helps consumers, businesses, and regulators compare platform reliability, response efficiency, and user satisfaction.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.