GB/T 47366-2026

Upcoming

Operating specification for “undisposed & unresolved affair”window of government service

政务服务“办不成事”反映窗口运行规范

Standard Type
GBT
ICS
01.120
CCS
A16
Status
Upcoming
Issue Date
2026-03-31
Implementation
2026-07-01
Centralized Committee
国务院办公厅
Issuing Authority
国家市场监督管理总局、国家标准化管理委员会

Application Summary AI generated

This standard specifies the operational procedures, service requirements, and handling mechanisms for "undisposed & unresolved affair" windows in government service centers. It is applied across Chinese administrative service halls to manage citizen complaints or requests that cannot be processed through regular channels, ensuring systematic recording, escalation, and resolution of such issues. The standard aims to improve government transparency and service efficiency by providing a structured framework for addressing exceptional or stalled service cases.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.