GB/T 46916-2025

Active

General principles for social satisfaction evaluation of basic public services

基本公共服务社会满意度测评通则

Standard Type
GBT
ICS
03.080.01
CCS
A16
Status
Active
Issue Date
2025-12-31
Implementation
2026-04-01
Centralized Committee
国家标准委
Issuing Authority
国家市场监督管理总局、国家标准化管理委员会

Application Summary AI generated

This standard specifies the general principles, evaluation indicators, survey methods, and data processing procedures for assessing public satisfaction with basic public services. It is applied by government agencies and third-party evaluators in China to measure citizen satisfaction across areas such as education, healthcare, social security, and public transportation. The standard ensures consistent and comparable evaluation results for improving service quality and policy-making.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.