GB/T 44190-2024
ActiveSpecification for government service hotline integration
政务服务便民热线集成规范
Application Summary AI generated
This standard specifies technical requirements, data formats, and interface protocols for integrating multiple government service hotlines into a unified platform. It is applied by Chinese government agencies at all levels to consolidate hotlines such as 12345 with specialized lines for areas like public health or taxation, ensuring seamless call routing, data sharing, and service coordination. The standard supports the development of centralized citizen service centers and digital government platforms.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.