GB/T 42504-2023

Active

Guidelines on consumer warranties/guarantees

消费者保证/担保准则

Standard Type
GBT
ICS
03.080.30
CCS
A16
Status
Active
Issue Date
2023-03-17
Implementation
2023-03-17
Centralized Committee
国家标准委
Issuing Authority
国家市场监督管理总局、国家标准化管理委员会

Application Summary AI generated

This standard provides guidelines for manufacturers and sellers in China on establishing and communicating warranty terms for consumer products, covering aspects like duration, coverage, and claim procedures. It is applied across various industries to ensure transparency and fairness in after-sales service, particularly for durable goods such as electronics, appliances, and vehicles. The standard also serves as a reference for consumer protection authorities and dispute resolution bodies when evaluating warranty compliance.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.