GB/T 39045-2020

Active

Satisfaction evaluation guide of administrative license items

行政许可满意度测评指南

Standard Type
GBT
ICS
01.020
CCS
A12
Status
Active
Issue Date
2020-07-21
Implementation
2021-02-01
Centralized Committee
国务院办公厅
Issuing Authority
国家市场监督管理总局、中国国家标准化管理委员会

Application Summary AI generated

This standard provides a framework for evaluating public satisfaction with administrative licensing procedures, such as permits and approvals. It is applied by Chinese government agencies at all levels to assess service quality, streamline processes, and improve user experience in administrative service centers. The guide is used in contexts where citizens or businesses interact with government licensing systems, ensuring feedback mechanisms are standardized and actionable.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.