GB/T 37652-2019

Active

Requirements for after-sales service of furniture

家具售后服务要求

Standard Type
GBT
ICS
97.140
CCS
Y80
Status
Active
Issue Date
2019-06-04
Implementation
2020-01-01
Centralized Committee
中国轻工业联合会
Issuing Authority
国家市场监督管理总局、中国国家标准化管理委员会

Application Summary AI generated

GB/T 37652-2019 specifies the general requirements, service procedures, quality assurance, and dispute resolution mechanisms for after-sales service of furniture products. It is applied by manufacturers, retailers, and service providers in the Chinese furniture industry to standardize delivery, installation, repair, maintenance, and customer complaint handling. The standard ensures consumer protection and service consistency across household, office, and commercial furniture sectors.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.