GB/T 37229-2018

Active

Guideline for the model and method of public service effect evaluation

公共服务效果测评模型和方法指南

Standard Type
GBT
ICS
03.080
CCS
A12
Status
Active
Issue Date
2018-12-28
Implementation
2018-12-28
Centralized Committee
国家标准委
Issuing Authority
国家市场监督管理总局、中国国家标准化管理委员会

Application Summary AI generated

This standard provides a structured framework and methodology for evaluating the effectiveness of public services, including models for assessing service quality, efficiency, and user satisfaction. It is applied by Chinese government agencies and public institutions to design, implement, and improve performance evaluation systems for services such as healthcare, education, and administrative processing. The guideline supports standardized, data-driven assessments to enhance accountability and service delivery in the public sector.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.