GB/T 36311-2018

Active

Electronic commerce management system—Requirements

电子商务管理体系 要求

Standard Type
GBT
ICS
03.080.99
CCS
A00
Status
Active
Issue Date
2018-06-07
Implementation
2018-10-01
Centralized Committee
国家标准委
Issuing Authority
国家市场监督管理总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the requirements for an electronic commerce management system, enabling organizations to plan, implement, review, and improve their e-commerce operations. It is applied by any enterprise or platform engaged in online transactions, covering business-to-business (B2B), business-to-consumer (B2C), and consumer-to-consumer (C2C) models. The standard is used for certification, auditing, and self-assessment to ensure consistent service quality, security, and customer satisfaction in the e-commerce industry.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.