GB/T 34827-2017

Active

E-commerce credit—General principles of transaction dispute resolution in online retailing

电子商务信用 第三方网络零售平台交易纠纷处理通则

Standard Type
GBT
ICS
03.080.01
CCS
A10
Status
Active
Issue Date
2017-11-01
Implementation
2018-02-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard establishes general principles for resolving transaction disputes on third-party online retail platforms in China. It applies to e-commerce platforms, merchants, and consumers, providing a framework for handling conflicts related to product quality, delivery, and payment in B2C and C2C transactions. The standard guides dispute resolution procedures to ensure fairness and transparency in the Chinese e-commerce ecosystem.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.