GB/T 32943-2016
ActiveService requirements for travel agency outlet
旅行社服务网点服务要求
Application Summary AI generated
This standard specifies the basic requirements, service processes, and quality control measures for travel agency outlets, including physical storefronts and service counters. It is applied in China's tourism industry to regulate the operations of travel agency branches, ensuring consistent service quality in customer consultation, booking, and complaint handling. The standard is used by travel agencies, regulatory bodies, and auditors to evaluate and certify outlet service compliance.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.