GB/T 28841-2012
ActiveRegulations of service operation for household electronic and electrical appliances maintenance industry
家用电子电器维修业服务经营规范
Application Summary AI generated
This standard specifies the basic requirements for service operations in the household electronic and electrical appliances maintenance industry, covering service quality, pricing transparency, and customer complaint handling. It is applied by maintenance service providers, repair shops, and after-sales departments in China to regulate business practices and protect consumer rights. The standard is relevant for any organization offering repair services for products like televisions, refrigerators, and washing machines.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.