GB/T 28827.3-2012
ActiveInformation technology service - Operations and maintenance - Part 3: Emergency response specification
信息技术服务 运行维护 第3部分：应急响应规范
Application Summary AI generated
This standard specifies the requirements for emergency response processes, including incident classification, response procedures, and resource management, within IT service operations and maintenance. It is applied by IT service providers and organizations in China to establish and evaluate their emergency response capabilities for critical systems and infrastructure. The standard is used to ensure rapid, effective handling of IT incidents that could disrupt business continuity, such as system failures, cyberattacks, or data breaches.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.