GB/T 28827.2-2012
ActiveInformation technology service - Operations and maintenance - Part 2: Delivery specification
信息技术服务 运行维护 第2部分：交付规范
Application Summary AI generated
This standard specifies the requirements for the delivery process of information technology operations and maintenance services, including service acceptance, handover, and closure procedures. It is applied by IT service providers and their clients in China to ensure consistent quality and accountability when delivering routine IT system maintenance, such as server or network support, to enterprise or government customers.
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