GB/T 28238-2011

Active

Requirements for after-sale services of sporting goods

体育用品售后服务的要求

Standard Type
GBT
ICS
03.080.30
CCS
A12
Status
Active
Issue Date
2011-12-30
Implementation
2012-05-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

GB/T 28238-2011 specifies the requirements for after-sale services of sporting goods, including warranty policies, repair procedures, and customer complaint handling. It applies to manufacturers, retailers, and service providers in the sporting goods industry to ensure consistent service quality for products such as fitness equipment, outdoor gear, and sports apparel. The standard is used as a reference for service evaluation and contractual agreements in domestic Chinese markets.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.