GB/T 28227.1-2011

Active

Guidelines for the implementation of quality management system of cultural service - Part 1: General

文化服务质量管理体系实施指南 第1部分:总则

Standard Type
GBT
ICS
03.080.01
CCS
A12
Status
Active
Issue Date
2011-12-30
Implementation
2012-05-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard provides general guidelines for establishing and implementing a quality management system specifically for cultural service organizations, such as museums, libraries, art galleries, and performance venues. It is applied to help these institutions systematically manage service quality, improve visitor satisfaction, and ensure consistent delivery of cultural experiences. The standard serves as a foundational framework for the entire GB/T 28227 series, applicable across various cultural service sectors in China.

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