GB/T 28222-2011

Active

General principles for development of service standards

服务标准编写通则

Standard Type
GBT
ICS
03.080
CCS
A12
Status
Active
Issue Date
2011-12-30
Implementation
2012-04-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard provides fundamental guidelines for drafting, structuring, and formatting service standards across all industries in China. It is applied by technical committees, enterprises, and organizations when creating service-related standards to ensure consistency, clarity, and completeness in defining service requirements, delivery processes, and evaluation criteria. The standard is particularly relevant for sectors such as hospitality, logistics, healthcare, and public administration where service quality documentation is required.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.