GB/T 27917.3-2023

Active

Express service—Part 3: Service procedures

快递服务第3部分：服务环节

Standard Type

GBT

ICS

03.240

CCS

A 12

Status

Active

Issue Date

2023-12-28

Implementation

2024-04-01

Centralized Committee

国家邮政局

Issuing Authority

国家市场监督管理总局、国家标准化管理委员会

Application Summary AI generated

This standard specifies the operational procedures and requirements for each stage of express delivery service, including order placement, collection, sorting, transportation, delivery, and after-service. It is applied by express service providers in China to standardize service processes, ensure timeliness and quality, and provide a basis for service evaluation and customer dispute resolution.

Related Standards

GB/T 1416-2003 Envelopes GB/T 10756-1998 Postal equipment vocabulary GB/T 17128.2-1997 Special postal envelope--International envelope on postal service GB/T 10757-1989 Terminology of postal network GB/T 20164-2006 Prevention and control specifications for mail and mail handling systems in the area of when epidemics breakout GB/T 22585-2008 Envelope with transparent window GB/T 22657.1-2008 Writing specifications on mail item - Part 1: Domestic GB/T 24295-2009 Private mail boxes of residential buildings

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.