GB/T 25341.2-2019
ActiveQuality of railway passenger transport service—Part 2:Service process
铁路旅客运输服务质量 第2部分：服务过程
Application Summary AI generated
This standard specifies the quality requirements for the service process in railway passenger transport, covering ticket sales, station services, boarding/alighting, and onboard services. It is applied by Chinese railway operators and regulatory bodies to evaluate and ensure consistent service quality during the entire passenger journey.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.