GB/T 25341.2-2010

Abolished

Quality of railway passenger service - Part 2:On board

铁路旅客运输服务质量 第2部分:列车

Standard Type
GBT
ICS
03.220.30
CCS
S92
Status
Abolished
Issue Date
2010-11-10
Implementation
2011-03-01
Centralized Committee
国家铁路局
Issuing Authority
国家铁路局

Application Summary AI generated

This standard specifies the quality requirements for passenger service on railway trains, covering aspects such as staff conduct, cleanliness, catering, safety, and information provision. It is applied by railway operators in China to evaluate and manage the service quality of both high-speed and conventional trains during passenger transport. The standard serves as a benchmark for internal audits, regulatory inspections, and service improvement initiatives within the railway industry.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.