GB/T 24661.2-2009

Active

Specifications for service and service level classification of third-party e-commerce service platform - Part 2: B2B and B2C service platform

第三方电子商务服务平台服务及服务等级划分规范 第2部分：企业间（B2B）、企业与消费者间（B2C）电子商务服务平台

Standard Type
GBT
ICS
35.240.60
CCS
L67
Status
Active
Issue Date
2009-11-15
Implementation
2010-02-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the service requirements and service level classification criteria for third-party e-commerce platforms operating in B2B (business-to-business) and B2C (business-to-consumer) models. It is applied by platform operators, regulators, and auditors to evaluate and certify the quality of services such as transaction processing, information security, and customer support. The standard helps ensure consistent service quality and transparency across Chinese e-commerce platforms, facilitating trust and reliability in online commercial transactions.

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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.