GB/T 22766.1-2022

Active

After-sales service of household and similar electrical appliances—Part 1:General requirement

家用和类似用途电器售后服务 第1部分:通用要求

Standard Type
GBT
ICS
97.030
CCS
Y60
Status
Active
Issue Date
2022-10-14
Implementation
2023-05-01
Centralized Committee
中国轻工业联合会
Issuing Authority
国家市场监督管理总局、国家标准化管理委员会

Application Summary AI generated

This standard specifies the general requirements for after-sales service of household and similar electrical appliances, including service quality, response time, and customer communication protocols. It is applied by manufacturers, retailers, and service providers in China to ensure consistent and reliable support for products like refrigerators, washing machines, and air conditioners. The standard serves as a benchmark for evaluating and improving after-sales service performance in the consumer appliance industry.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.