GB/T 20924-2007

Active

Service quality evaluation for freight transportion by road

道路货物运输服务质量评定

Standard Type
GBT
ICS
03.220.20
CCS
R12
Status
Active
Issue Date
2007-05-15
Implementation
2007-12-01
Centralized Committee
交通运输部
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the evaluation principles, indicators, and methods for assessing the quality of road freight transportation services. It is applied by logistics companies, regulatory bodies, and third-party auditors in China to measure service performance in areas such as timeliness, cargo safety, and customer satisfaction. The standard provides a unified framework for service quality benchmarking and improvement within the domestic road transport industry.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.