GB/T 19668.3-2017

Active

Information technology service—Surveillance—Part 3:Operations and maintenance surveillance specification

信息技术服务 监理 第3部分:运行维护监理规范

Standard Type
GBT
ICS
35.020
CCS
L01
Status
Active
Issue Date
2017-07-31
Implementation
2018-02-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the surveillance requirements for the operations and maintenance phase of information technology services. It is applied by organizations providing IT service management, such as data centers or cloud service providers, to monitor and ensure the quality, compliance, and effectiveness of ongoing system maintenance and operational activities. The standard is used in the context of IT service procurement and delivery to establish clear surveillance criteria for service level agreements and performance evaluation.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.