GB/T 18760-2002
AbolishedMethods and requirements of after-sale services of consumer goods
消费品售后服务方法与要求
Application Summary AI generated
GB/T 18760-2002 specifies the methods and requirements for after-sale services of consumer goods, including service content, response times, and quality standards. It is applied by manufacturers and retailers in China to ensure consistent and reliable post-purchase support for products like electronics, appliances, and household items. The standard serves as a reference for service providers and consumer protection agencies in evaluating and improving after-sales service quality.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.