GB/T 18760-2002

Abolished

Methods and requirements of after-sale services of consumer goods

消费品售后服务方法与要求

Standard Type
GBT
ICS
03.080.30
CCS
A12
Status
Abolished
Issue Date
2002-06-20
Implementation
2003-01-01
Centralized Committee
国家标准委
Issuing Authority
中华人民共和国国家质量监督检验检疫总局

Application Summary AI generated

GB/T 18760-2002 specifies the methods and requirements for after-sale services of consumer goods, including service content, response times, and quality standards. It is applied by manufacturers and retailers in China to ensure consistent and reliable post-purchase support for products like electronics, appliances, and household items. The standard serves as a reference for service providers and consumer protection agencies in evaluating and improving after-sales service quality.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.