GB/T 18360-2007

Abolished

Evaluation of public air transport service quality

公共航空运输服务质量评定

Standard Type
GBT
ICS
03.220.50
CCS
V50
Status
Abolished
Issue Date
2007-03-07
Implementation
2007-09-01
Centralized Committee
中国民航局
Issuing Authority
中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会

Application Summary AI generated

This standard specifies the evaluation principles, indicators, and methods for assessing the quality of public air transport services. It is applied by airlines, airports, and regulatory bodies in China to conduct systematic assessments of passenger service processes, including check-in, boarding, in-flight service, and baggage handling. The standard is used for internal quality audits, industry benchmarking, and certification activities to ensure consistent service levels across domestic and international routes.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.