GB/T 16890-2025

Active

Service requirements of passenger transport by water

水路旅客运输服务质量要求

Standard Type
GBT
ICS
03.220.40
CCS
R24
Status
Active
Issue Date
2025-06-30
Implementation
2026-01-01
Centralized Committee
交通运输部
Issuing Authority
国家市场监督管理总局 国家标准化管理委员会

Application Summary AI generated

This standard specifies the service quality requirements for passenger transport by water, covering aspects such as ticketing, boarding, onboard facilities, crew conduct, safety management, and complaint handling. It is applied across China's domestic waterway passenger transport industry, including ferries, river cruises, and coastal passenger ships, to ensure consistent and safe service delivery. The standard serves as a benchmark for operators and regulatory bodies in evaluating and improving passenger service levels.

Related Standards

Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.