GB/T 16784.1-1997
AbolishedAfter-sale service of industrial products--Part 1:General principle
工业产品售后服务 第1部分:总则
Application Summary AI generated
This standard establishes general principles and requirements for after-sale service of industrial products in China. It applies to manufacturers and suppliers across various industrial sectors, defining basic service content, quality commitments, and customer complaint handling procedures. The standard serves as a foundational framework for domestic enterprises to structure their post-sale support systems and ensure consistent service quality.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.