GB/T 15971-2023
ActiveSpecification for tour guide service
导游服务规范
Application Summary AI generated
This standard specifies the service quality requirements, procedures, and behavioral norms for tour guides in China, covering pre-tour preparation, on-site guiding, and post-tour services. It is applied by travel agencies, tour guide management organizations, and regulatory bodies to ensure consistent, professional service delivery in domestic and inbound tourism contexts. The standard also serves as a benchmark for evaluating tour guide performance and handling service disputes.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.