GB/T 15971-2010
AbolishedSpecifications for tour-guide service
导游服务规范
Application Summary AI generated
This standard specifies the service quality requirements, operational procedures, and behavioral norms for tour guides in China. It is applied by travel agencies and tourism management authorities to regulate guide conduct during domestic and inbound/outbound tours, ensuring consistent service levels and handling of emergencies. The standard also serves as a reference for evaluating guide performance and resolving service disputes in the Chinese tourism industry.
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Transparency note: The application summary and key sentences on this page were automatically generated by AI from the standard's original text. This content has not been human-verified and should not be used for compliance or regulatory purposes. Always refer to the official standard document from the issuing authority.